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change of email address

gangstersinc21/Oct | 16:51 


gangstasinc2
3 members
what a dumb idea to send the confirmation email from mc to the old email address when an owner needs to change their address!

what happens when the old address no longer exists, or is no longer under the management and control of the game owner which is why the game owner is trying to change their address!?

for example.. i need to change my email address because i dont have access to the old mailbox service, domain or email account anymore.. the host deleted all my data (including the mailbox provider services script, database and subscriber data) from the server before taking back that server.

i have since re set up the mailbox service on different domains, (also because enom hijacked my old domain and tried to blackmail me) including new accounts for myself, on another server, supplied by a different host.

i cannot change it in game and i cannot change it outside the game.

please mc.. put this situation right for everyone, including myself, by mailing confirmations to the new address provided by the game owner.

Last changed by gangstersinc on 2012-10-21 5:01 PM.
 

baas218/Nov | 22:45 


Gun-2-Kill
3,914 members
The reason is because we have experienced a lot of "hacking" problems. It is not real hacking but people are sometimes sharing their password with their "best" friends. Most of the time they do not have access to the email adres of the owner. Before they could just CHANGE the mailadres and take over a game. Now it is impossible for a person to take over a game because he cannot change the email. Changing a password is possible but without changing the mail the "real" owner can just reset the password and the problem is solved.

But if you got problems like you: please mail us using the contact form, in that way we can change the mailadress manually for you (after checking if you are the real owner ofcourse).